Jaya 2's Terms & Conditions — Fully in English

Jaya 2 is an internationally licensed online gaming platform operated specifically for users in Bangladesh. These terms and conditions apply equally to the Jaya 2 website, mobile browser version, and any future applications.

These terms are also available in English. However, for users in Bangladesh, the version published in Bengali serves as the primary reference. In the event of any conflict or ambiguity, the original English version will take precedence.

Jaya 2 reserves the right to update these Terms & Conditions at any time. Users will be notified via email or an on-platform notice before changes take effect. Continued use of the platform after any update constitutes acceptance of the revised terms.

• These Terms & Conditions were last updated in January 2026.
• By using the Jaya 2 platform, you agree to all of these terms.
• Use of the platform by minors or legally ineligible individuals is strictly prohibited.

To create an account on Jaya 2, you must provide accurate and complete information. Registering with false or incorrect details is a direct violation of these Terms & Conditions and may result in account termination.

Each individual may operate only one account. Creating multiple accounts using the same device, IP address, phone number, or payment method is strictly prohibited. In such cases, Jaya 2 reserves the right to close all associated accounts and forfeit all balances.

• You must provide your correct name, date of birth, phone number, and email address at the time of registration.
• Before making a withdrawal, you must complete KYC verification using your National ID card or passport.
• You are solely responsible for the security of your account.
• We strongly advise you not to share your login credentials with anyone.
• If you suspect your account has been hacked or accessed without your authorization, contact support immediately.

Jaya 2 strictly prohibits anyone under the age of 18 from using the platform. This is not just our policy — it is an integral part of international gaming law. We may request identity documents for age verification at any time.

If a user is found to be under 18 years of age, their account will be immediately closed. In such cases, no winnings or bonuses will be paid out, and whether any deposited funds are refunded will be at the sole discretion of Jaya 2.

Jaya 2 accepts deposits via bKash, Nagad, and Rocket. All deposits are credited to your account instantly, with no hidden charges.

Minimum deposit amounts and maximum limits are clearly stated on the platform. Using third-party payment methods — such as depositing from someone else's mobile banking account — is strictly prohibited. All deposits must be made from an account registered in your name.

• Accepted payment methods: bKash, Nagad, Rocket.
• Deposits must be made from a mobile banking account registered in your own name.
• Any deposit issues must be reported to support within 24 hours.
• Accounts may be temporarily suspended while suspicious transactions are under review.

Withdrawal requests are typically processed within 24 to 72 hours. This may take longer if additional KYC verification or security checks are required. Jaya 2 is committed to processing payments as quickly as possible.

Withdrawals will be sent to the same payment method used for your deposit. Funds will be returned to the same mobile number used to deposit. A different number will require additional verification.

• KYC verification is mandatory before your first withdrawal.
• The minimum withdrawal amount is specified on the platform.
• Withdrawals are not permitted until bonus wagering requirements have been met.
• Withdrawals may be held if money laundering or illegal activity is suspected.

Jaya 2 regularly offers a variety of bonuses and promotional deals, including welcome bonuses, deposit match bonuses, cashback, free spins, and referral bonuses. Each bonus comes with its own terms and wagering requirements, which are clearly stated alongside the offer.

To withdraw bonus funds, you must meet the specified wagering requirements. Typically, you are required to wager between 15 and 30 times the bonus amount, as clearly stated in the individual bonus offer. A deadline for completing the wagering requirement also applies.

• Each bonus offer can only be claimed once.
• Claiming bonuses through multiple accounts is strictly prohibited.
• Bonus balance cannot be withdrawn before wagering requirements are fulfilled.
• Jaya 2 reserves the right to modify or cancel any bonus at any time.
• If bonus abuse is suspected, the account will be reviewed.

Certain activities are strictly prohibited on Jaya 2 as they compromise platform security and the experience of other users. Violations will result in immediate action.

• Playing games using bots, scripts, or automated software.
• Deliberately exploiting vulnerabilities or bugs in the game system.
• Using the platform for money laundering or any other illicit financial activity.
• Attempting unauthorized access to another user's account.
• Attempting to complete KYC using fraudulent documents.
• Depositing using stolen payment details or cards.

All game outcomes on Jaya 2 are determined by a Certified Random Number Generator (RNG), which is regularly audited by independent third parties. The RTP (Return to Player) rate for each game is published in the game's information section.

If a game is left incomplete due to a technical error or connection issue, Jaya 2 reserves the right to void that round and refund the bet amount. Incorrect winnings displayed as a result of a system error or display bug will not be paid out.

• All games are operated in accordance with international fair play standards.
• In Live Casino games, the dealer's decision is final.
• If a match is abandoned in Sports Betting, the bet will be refunded.
• Jaya 2's decision is final in any dispute relating to game rules.

Jaya 2 reserves the right to suspend or permanently close accounts without prior notice in the following circumstances. Such action is typically taken due to violations of our Terms & Conditions, security concerns, or legal obligations.

• Violation of any clause within these Terms & Conditions.
• Failure to provide required KYC documents within the specified timeframe.
• Suspicious or unusual activity is detected on the account.
• Upon instruction from a court or law enforcement authority.
• If the account has been inactive for an extended period (12 months+).

Users may also request account closure at any time. Any withdrawable balance will be returned, but bonus funds will be forfeited.

Jaya 2 believes gaming is a form of entertainment, not a source of income. We encourage all members to play responsibly and within their means. Excessive gaming can lead to financial and psychological harm.

The following responsible gaming tools are available free of charge on Jaya 2: deposit limits, loss limits, session time limits, cooling-off periods, and self-exclusion. Contact our support team to make use of any of these tools.

• Self-exclusion: 30 days, 6 months, or permanently.
• Option to set daily/weekly/monthly deposit limits.
• Your account can be temporarily paused during a cooling-off period.
• If signs of excessive gaming are noticed, we will reach out proactively.

Any dispute between Jaya 2 and a user will first be addressed through our support channels. The support team typically responds to all complaints within 48 hours.

If the matter is not resolved through support, it will be escalated to Jaya 2's compliance team. The decision of Jaya 2's authority shall be final and binding. For legal remedies, international arbitration procedures will be followed.

• To file a complaint, email us at support@jaya2.click.
• 24/7 support is also available via live chat.
• Please have your account number and transaction details ready when raising a complaint.

Jaya 2 reserves the right to update these terms and conditions, in part or in full, at any time. Users will be notified 7 days in advance via email or platform notification for significant changes. Urgent legal or security updates may take effect immediately.

The date of the last update will always be displayed at the top of this page. We recommend checking this page regularly. Continued use of the platform after any changes to the Terms constitutes acceptance of the updated Terms.