Jaya 2's Privacy Policy —
Your data Our responsibilities

Jaya 2 is an international-standard online gaming and betting platform serving users in Bangladesh. We believe that protecting user privacy is a fundamental business responsibility — not merely a legal obligation.

This privacy policy applies equally to the Jaya 2 website (jaya2.click), its mobile browser version, and any applications released in the future. By registering or using our platform, you agree to this privacy policy.

Our Privacy Policy is built in accordance with international data protection standards. You will be informed in advance of any changes.

Jaya 2 only collects information that is strictly necessary for platform operations and user security. Collecting unnecessary or excessive data goes against our policy.

• We never collect or store your full bank account details or card numbers.
• We will never ask for your password or OTP over the phone or by email.

Jaya 2 uses collected data solely for specific, legitimate purposes. Your information is never sold to third parties for commercial gain.

• For account creation, verification, and management.
• To process deposit and withdrawal transactions.
• To prevent fraud, money laundering, and cyberattacks.
• To monitor behavior and ensure responsible gaming.
• To improve platform services and enhance the user experience.
• To meet legal and regulatory obligations.
• To keep you informed about relevant bonuses and offers (subject to your consent).

Jaya 2 retains your data only for as long as legally required or necessary to provide platform services. Even after account closure, certain data may be kept for a defined period due to legal obligations.

Once the designated retention period ends, your data will be securely deleted or anonymized.

Jaya 2 does not sell your personal data to any third party. However, there are limited circumstances in which data may be shared — these are clearly outlined below.

• Payment Processors: Information required to process transactions via bKash, Nagad, or Rocket is shared accordingly.
• Game provider: Limited data is shared with licensed game providers solely for the purpose of operating games.
• Legal Authorities: Information may be disclosed in response to a court order or a lawful request from law enforcement authorities.
• Fraud Prevention: Cooperation with international anti-fraud organizations where required.

Jaya 2 uses cookies on its website to improve your browsing experience and ensure platform security. Cookies are small text files stored in your browser.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional Cookies: Remembers your preferences and settings. You can turn these off at any time.
• Analytics cookies: Used to improve website services. Does not collect personal information.

You can manage or delete cookies at any time through your browser settings. Please note that disabling certain cookies may affect the availability of some platform features.

Jaya 2 fully respects your right to data protection. You may exercise the rights listed below at any time. To do so, contact us at support@jaya2.click.

• Right to Know: You can request to know what information Jaya 2 holds about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You can request deletion of your data unless we are required by law to retain it.
• Right to Object: You may object to the processing of your data for specific purposes.
• Right to Portability: You can request a copy of your data in a machine-readable format.

Jaya 2 strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect data from minors. If a minor has registered by mistake and this comes to our attention, the account will be immediately closed and all associated data deleted.

• Age verification is mandatory at the time of registration.
• Age is verified during the KYC process using date of birth and a valid identity document.
• If a minor's account is detected, all associated data will be permanently deleted.
• If parents have any concerns, they can reach us at support@jaya2.click.

Jaya 2 employs industry-standard technical and administrative measures to protect your data. Our security infrastructure is regularly updated and audited.

• 256-bit SSL encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An added layer of security at login.
• Firewall & DDoS Protection: Servers protected against cyberattacks.
• Regular Security Audits: Regular audits conducted by third-party security experts.
• Restricted staff access: Only authorized personnel have access to user data.
• Data Backup: Data is securely backed up across multiple servers.

Jaya 2 reserves the right to update this Privacy Policy as needed. You will be notified of any significant changes via email or platform notification in advance.

• At least 7 days' notice will be given before any significant changes.
• The date of the latest update will always be displayed at the top of the page.
• Continued use of the platform after changes means you accept the updated policy.

If you have any questions, concerns, or complaints about our privacy policy, please get in touch. We're always here to help.

• Email: support@jaya2.click
• Live Chat: Available on the platform 24/7.
• Response time: Responses are typically provided within 48 hours.